Our Company Terms and Conditions

Himalaya Trekking Team is a reliable, family-run trekking agency based in Kathmandu, Nepal. All bookings are accepted subject to the following Terms and Conditions.

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01. Deposit

A deposit of 20% of the total trip cost per person is required to confirm your booking.

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02. Deposit Payment

You can pay the deposit online by credit card (Visa or MasterCard) via our Payment Form, or by bank transfer to the following account:

US Dollar Account No: 019 06319090013
Account Name: HIMALAYA TREKKING TEAM PVT. LTD
SWIFT Code: HIMANPKA
Bank Name: Himalayan Bank Limited
Branch: Thamel, Kathmandu, Nepal

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03. Final Payment

The full balance is due five weeks before your departure date.

If payment is made by credit card (Visa or MasterCard), a 4% handling fee will be added to the outstanding balance.

If payment is made by bank transfer or cash upon arrival in Kathmandu, no handling fee will apply.

Himalaya Trekking Team reserves the right to cancel your trip if the full payment is not received by the due date.

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04. Cancellation by You

All cancellations must be made in writing and sent to:
info@himalayatrekkingteam.com

The following cancellation charges apply:

• 30 days before departure: 15% of the total trip cost

• 15 days before departure: 25% of the total trip cost

• 7 days before departure: 40% of the total trip cost

• Less than 7 days before departure or after arrival in Kathmandu: 100% of the total trip cost

The remaining balance may either:

• be credited toward your next trip, or

• be refunded minus bank processing charges applied by Nepal Rastra Bank for international transfers.

Please note that climbing permits already purchased are non-refundable.

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05. Cancellation by Us

Himalaya Trekking Team reserves the right to cancel any trip due to insufficient participants or unforeseen circumstances beyond our control, including but not limited to:

• riots

• civil disturbances

• strikes

• natural disasters

• adverse weather conditions

• terrorist activities or threats

• airport closures

In such cases, we will inform you as soon as possible and either:

• offer an alternative trip of comparable standard, or

• provide a full refund of all payments received (excluding processing fees).

Himalaya Trekking Team will not be responsible for any additional losses or expenses caused by these circumstances.

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06. Deposit Refund

The 20% deposit is non-refundable, except if the trip is cancelled by Himalaya Trekking Team under Clause 05.

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07. Travel Insurance

Travel insurance is not included in the trip cost and is the responsibility of the traveler.

We strongly recommend that all clients obtain comprehensive travel insurance that covers:

• medical emergencies

• helicopter rescue

• trip cancellation

• repatriation

• personal accidents

• natural disasters

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08. Incomplete Tour

No refund will be made if you cannot complete the trip due to personal reasons.

However, if the trip cannot be completed due to the fault or action of Himalaya Trekking Team staff, a pro-rata refund will be issued.

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09. Single Supplement

Accommodation during treks, tours, and climbing trips is generally arranged on a twin-sharing basis.

A single supplement charge will apply if you request single accommodation.

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10. Travel Documents

Travelers must carry a passport with at least 6 months validity.

Obtaining the following documents is your responsibility:

• visas

• permits

• customs documentation

• other travel documents

Himalaya Trekking Team will not be liable if you are unable to continue the trip due to missing or incorrect documents.

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11. Tour Prices

All prices are accurate at the time of booking.

However, Himalaya Trekking Team reserves the right to adjust prices due to external factors, including:

• exchange rate fluctuations

• increases in transportation or airfare

• hotel rate changes

• government taxes

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12. Personal Possessions

Himalaya Trekking Team accepts no liability for loss, theft, or damage to personal belongings, including luggage, even when carried by porters, pack animals, or vehicles.

All personal belongings remain the traveler’s responsibility at all times.

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13. Your Responsibility

Our staff are experienced, reliable, and committed to providing safe and high-quality service.

Any participant displaying unlawful, disruptive, discriminatory, or dangerous behavior that threatens the safety of others may be removed from the trip without refund.

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14. Safety and Itinerary Changes

While we make every effort to follow the planned itinerary, mountain travel can be unpredictable.

Changes may occur due to:

• bad weather

• landslides

• floods

• road blockages

• flight delays or cancellations

In such cases, Himalaya Trekking Team will arrange the best possible alternative to ensure your safety and comfort.

Additional costs for accommodation, food, or transport caused by such changes will be the responsibility of the traveler.

When trekking in remote regions, we recommend allowing extra days in your schedule.

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15. Flight Delays

Flights and helicopter services in remote mountain areas are often affected by weather conditions, particularly at airports such as:

• Tenzing-Hillary Airport (Lukla – Everest Region)

• Jomsom Airport (Annapurna Region)

• Simikot Airport (Humla Region)

• Jumla Airport (Jumla Region)

Himalaya Trekking Team is not responsible for additional costs caused by flight delays, cancellations, or missed connections.

Travelers are advised to carry sufficient extra funds to cover unexpected accommodation, meals, or transportation.

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✅ Suggestion:
For international clients, it’s also good to add 2 more clauses:

• Force Majeure

• Governing Law (Nepal Law Jurisdiction)

These make your company more legally protected.