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Terms and Conditions

Himalaya Trekking Team is a friendly, reliable and experienced family-run trekking agency based in Nepal. We accept your trekking booking subject to the following terms and conditions.


01: Reservation Deposit

A deposit of 25% of the total value of the package per person is required upon booking

02:  A way to pay your deposit

You can pay us by Credit card (Visa & Master card)  or Via Bank Account

Bank Details:

US Dollar Account No: 019 06319090013

Account Name: HIMALAYA TREKKING TEAM PVT.LTD

SWIFT CODE: HIMANPKA

Bank Name: Himalayan Bank Limited

Thamel Branch, Kathmandu, Nepal

03: Payment of the Balance

The payment for the outstanding balance for your vacation is due five weeks before your departure. If you decide  to settle your vacation balance by master card a handling cost of 3.5% on the outstanding balance is added to the total. There’s no handling cost for payment by cheque or bank transfer. We reserve the right to cancel your trip if the full amount is not paid in time.

04: Cancellation by You:

The scale of cancellation charges detailed below is calculated according to the number of days prior to departure.

  • If cancellation made before 30 days of the trip departure date, 15% of the total trip cost will be charged as cancellation and rest will be adjusted in their next trip or refunded after deducting the processing charge of Nepal Rastra Bank to make a draft.
  • If cancellation made before 15 days of the trip departure date, 25% of the total trip cost will be charged as cancellation. Further will be same as above process
  • If Cancellation made before 07 days of the trip departure date 40% of the total trip cost will be charged as cancellation.
  • If cancellation made within the week of departure or upon arrival in Kathmandu we can't refund.
  • The cost of Climbing Permit/s already purchased is/are not refundable. .

05: Cancellation by Us:

A full refund of tour value will be remitted to you, should there be any cancellation due to insufficiency of group members or other unforeseen circumstances. We may be obliged to cancel your holiday for reasons like war, riots, civil disturbances, strikes, natural disasters, terrorist activities or threat of such and closure of airport. Under such circumstance, we will advise you as soon as possible if we can offer you an alternative holiday of comparable standard or make a prompt full refund of all money paid less reasonable expenses. However, we can be under no other liability to you in such cases.

06: Refund of Deposit

No refund will be made of your 25% deposit except in case of cancellation of your trip by us under clause 05.

07: Travel Insurance

Travel insurance is your responsibility and should be taken out by you prior to your tour. You should consider and be responsible for medical, helicopter evacuation, personal accident, natural calamity etc. 

08: Incomplete Tour

We can’t refund any money if you do not complete your trip because of your own personal reasons. However, if you are not able to complete the trip because of action by the Himalaya Trekking Team then you will receive a pro rata refund. 

09: Additional Charge

The proposed package trek and tour is based on a twin sharing basis. A single supplement is payable if you do not wish to share.

10: Documents

Your papers and documents related to your visit are your responsibility. On the tour if you are prevented from continuing as a result of your personal documents not being in order, or missing Himalaya Trekking Team will not take responsibility. Unless otherwise agreed the responsibility for obtaining visas and passes are your responsibility.   

11: Tour Prices

Himalaya Trekking Team reserves the right to revise pricing rate due to unavoidable circumstances or the pressure of external factors that are beyond our control, for instance changes in exchange rates, increase in airfares and other transport costs, hotel rates and government taxes etc.

12: Personal possessions

Himalaya Trekking Team is not answerable for any loss or damage to your luggage or any property belonging to you even when carried by porters, ponies or vehicles. That means your personal possessions and luggage are at your risk at all  times.

13:Your Responsibility

You agree to act courteously and legally at all times on the tour. However, if you commit any unnecessary, disruptive or unlawful act during the tour you will be compelled to leave the tour at that time and no refund will be made in such cases. 

14: Safety and Responsibility

Fulfilling your desire of traveling in safety is the primary concern of Himalaya Trekking Team. Our trekking company and the whole representative team will make our best effort honestly and sincerely on your behalf. However, the process might effected by inherent and hidden circumstances, whether, landslides, flood, road blockage, flight delays or cancellations, which can create negative thinking. But if your tour is compromised in this way please try to adjust to the new situation as well as to increased  accommodation and food costs which you should bear yourself.      
If you are trekking in  remote areas , especially during the low  season, you’re highly advised to reserve extra days in case of delays.

15: Flight delay

Flights by plane and helicopter are prone to cancellations and delays as a result of  notorious weather in remote areas and occasional operational complications especially in the Everest region, Lukla flight, Annapurna region, Jomsom flight, Dolpa, Simikot and Jumla region etc. When these flights are included in the itinerary, we recommend you carry extra money to buy food and accommodation in case of delays. Himalaya Trekking Team will not be responsible for these additional expenses or costs incurred from lost connections, so plan accordingly.

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